This was not a conventional project. For the Christmas of 2017 I wanted to give a really personal gift, thus I created an urban gaming experience, in which the cityscapes and other artefacts had to be used to solve little puzzles. Chatfuel was used to create a chatbot that was functioning as the storyteller and helper throughout the game. Whereas this was not a typical UX project, and I did not have to spend time getting to know my users, as it was quite specific, I had to do some testing to make sure everything makes sense, and is doable.

Process

I kicked off the project with some idea generation to see what I can come up with for them. I used mind mapping to find a suitable gift for them, but also explore different options. When I had it clearer what I want to create I researched for similar products to see how they tackle common challenges and did a research on possible locations which could be used to during the treasure hunt. I spent time with storytelling, as it had to be a somewhat coherent story and the whole (user) journey had to be carefully planned so we follow the planned timing. An offline brochure was also created to have a physical gift, and to contain the puzzles. A ran a pilot run on it with a friend to see everything can be accessed and runs smoothly.